![]() Note: To configure a site, you should at least select the Default and In-active pages. Select the pages as in-active, when the sites are down or under maintenance or in case of any error. Inactive Page: Select the in-active page from the dropdown list.The default page is the page you enter when you click the path. Default Page: Select the default page from the dropdown list.For the combination of domain and path, validate the path to check if it is unique, otherwise you will not be able to save the site. Path: Choose the path for your site configuration. ![]() Note: You can see only the valid and verified domains in the dropdown list. Select Domain: Select a domain from the available list.Enter the following details in the Sites Management page:.Navigate to Administration > General > Sites.Here, the site URL is used for rendering Surveys. Site is a collection of HTML pages created for your business requirement and located under a single domain name. Contact if the sub-domain remains Unverified.The maximum waiting time for the verification of sub-domain is 2 to 3 hours.The domain verification is required to ensure that the domain is valid and you have sufficient privileges over the domain.You will see the sub-domain is verified automatically. Wait for some time and refresh the page.Click Check Availability to confirm if the selected sub-domain name is available for use.Configure your Gainsight Domain: The customized sub-domain name (maximum of 15 characters ).Map your existing domain: Do not enable this, as the sub-domains are created within Gainsight.Click Create to create a new sub-domain.Navigate to Administration > General > Domains.After the sub-domain name is verified and saved, Gainsight Customer Support can only disable or change your sub-domain name. When you register, Gainsight updates its domain registries with your sub-domain. ![]() You can try out names and check availability before registering it. To set up a sub-domain, choose a unique sub-domain name and register it with Gainsight domain registries.
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